Privacy Policy
At LipoVive (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you visit or interact with our website (the “Site”).
This policy applies only to information collected online through the Site and does not cover offline interactions such as phone calls, mailed correspondence, or in-person events.
By accessing or using the Site, you agree to the terms of this Privacy Policy. We may update this policy from time to time, and any changes will be posted with an updated effective date. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.
Information We Collect
Information You Provide Voluntarily
We collect personal information you choose to provide, including your name, email address, billing and shipping address, and payment details. This typically occurs when you place an order, create an account, subscribe to email updates, or contact customer support.
We use this information to:
- Process and fulfill orders
- Provide customer service and order updates
- Communicate important account or product information
Information Collected Automatically
When you visit our Site, certain information may be collected automatically, such as:
- IP address
- Browser type and device information
- Pages viewed and time spent on the Site
We use technologies like cookies, web beacons, and analytics tools to improve website performance, understand visitor behavior, remember preferences, and enhance your overall experience.
How We Use Your Information
Your information may be used to:
- Operate, maintain, and improve our website and services
- Personalize your browsing and shopping experience
- Send updates, newsletters, and promotional offers (only if you have opted in)
- Analyze traffic, usage patterns, and marketing performance
- Comply with legal and regulatory requirements
You may opt out of promotional communications at any time by using the unsubscribe link in our emails or contacting us directly.
Third-Party Services
We may use trusted third-party service providers—such as analytics platforms and advertising networks (e.g., Google Analytics or social media advertising tools)—to help operate our website and marketing efforts.
These third parties may collect information through cookies or similar technologies and are governed by their own privacy policies. LipoVive does not control or assume responsibility for their practices.
Links to External Websites
Our Site may contain links to third-party websites for convenience or additional information. LipoVive is not responsible for the privacy policies or content of these external sites. We encourage you to review their privacy practices before providing any personal information.
GDPR Rights (EEA Residents)
If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
To exercise these rights, please contact us at contact@lipovive.com.
Children’s Privacy
LipoVive does not knowingly collect personal information from children under the age of 13. The Site is not intended for use by children. If we become aware that personal information from a child under 13 has been collected, it will be deleted promptly.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. Data is stored on secure servers, and access is limited to authorized personnel for legitimate business purposes only.
Email Preferences & Unsubscribing
All marketing emails sent by LipoVive include an unsubscribe link. You may opt out of future communications at any time by following the instructions provided or by contacting us directly.
LipoVive Customer Support
If you have questions about this Privacy Policy, your personal data, or your order, our support team is here to help.
📧 Email: contact@lipovive.com (responses within 24 hours)
📞 Phone: +1 (720) 821-4349
🕘 Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)
Closed on weekends and U.S. holidays
🌐 Official Website: www.lipovive.com
Important Purchase Notice
To ensure product authenticity, data security, and eligibility for promotions, always order LipoVive directly from the official website. Ordering from the official store guarantees secure checkout, exclusive offers, and full access to the 60-day money-back guarantee.